Resources · Template

Trust pack and starter security questionnaire

What a buyer's security team wants to see before they say yes, answered once and kept current: a trust pack to send ahead, and a starter security questionnaire with your answers.

Download the template ↓DOCX · Go-to-market
01What it is

Part A is the trust pack you send a customer’s security or procurement team before they ask. Part B is a starter security questionnaire with your answers, including the AI-specific questions buyers now ask first. Part C is for you: delete it before you send the pack.

What’s inside

  • Part A, the trust pack: company and product overview, security overview, architecture, data handling, sub-processors, AI governance statement, compliance and certifications, insurance, business continuity
  • Part B: a starter security questionnaire
  • Part C: notes for you, to delete before sending

Start here. Fill in the security overview, data handling (including whether customer data trains models) and the AI-specific questions in Part B. Those are the questions every buyer asks first.

It comes filled in with a worked example for Northlight AI Ltd, a fictional company. Blue cells are yours: answer only what is true today, and where a control is planned, write the date.

03What's included
Part A: the trust pack, starting with the company and product overview
Part A: the trust pack, starting with the company and product overview
The architecture overview: each component, where it is hosted and why
The architecture overview: each component, where it is hosted and why
Trust pack and starter security questionnaireTemplate · DOCX
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